360° PRODUCT EXPLORATION
Preparing the 3D model
Concept illustration: internal shapes and positions are illustrative, not a repair guide. Select a number for component specifications and uses.
Expressive display
The expressive screen uses animated eyes to respond to interactions, working with sound and movement to convey emotion. Its separated position is conceptual.
Switch Style
WATCH / LEARN / USE
Videos, Manuals & FAQs
Brand Video
Brand video coming soon
How-to Video
How-to video coming soon
How do I get started?
Archived English manufacturer manual for KY004LN01; cloud services may differ with current firmware.
What is included?
Refer to the selected edition and confirmed package list. Unconfirmed accessories are not promised. Online services depend on region, network, firmware and provider terms.
PRODUCT DATA SHEET
Product Data Sheet
Specifications and support details are based on the product’s verified source information.
Product Identity
- Product name
- Loona Companion Robot
Specifications
- Dimensions
- 210 × 172 × 172 mm
- Net weight
- Approx. 1100 g
- Battery
- 1350 mAh / 11.1 V
- Sensing
- 720p RGB camera, 3D ToF, touch, accelerometer, gyroscope
- Wireless
- 2.4 / 5.8 GHz Wi-Fi
- Display and audio
- 2.4-inch LCD, 4 microphones, 2W speaker
Package & Support
- Documentation
- Archived English manufacturer manual for KY004LN01; cloud services may differ with current firmware.
Processing & sensing
- Processor
- Quad-core Cortex A53 1.5GHz; dual-core BPU, 5 TOPS
- Memory / storage
- 2GB LPDDR4 / 8GB eMMC 5.0
- Co-processor
- Cortex M4, 100MHz
- Audio processor
- Dual-core DSP, 360MHz, HIFI Audio Engine
- Actuators
- 2 outer-rotor brushless wheel servomotors; 4 brushed body/ear servomotors
- Perception
- Face, gesture, body and object recognition; 3D ToF environment sensing
Editions, connectivity & use
- Standard edition
- Loona, Type-C cable, manual and warranty card; charging dock excluded
- Charging Dock edition
- Loona and a dedicated charging dock; other game props are not promised
- Charging input
- Archived robot manual specifies 5V/2A via USB-C
- First activation
- Register in the Loona app and scan the on-screen QR code to configure Wi-Fi
- Wi-Fi protocols
- Dual-band 2.4/5.8GHz, 802.11a/b/g/n
- Activities
- Voice, touch, app controls, games and visual programming; online services depend on region/version
- Remote features
- Remote viewing and FPV controls require connectivity and app permissions
- Environment
- Archived manual: 10–40°C; keep dry and away from water/heat
- Sources
- KEYI official product page and KY004LN01 robot manual; docking requires the dock
After-sales Policy
A one-year warranty covers non-user-caused damage. For user-caused damage or repairs outside the warranty period, please contact customer service to arrange paid repairs. Shipping costs for repairs are the customer's responsibility.
DESIGN / INTERACTION / COMPANIONSHIP
A curious, responsive pet on wheels.
Loona combines an expressive screen, moving ears and agile motion with vision, depth sensing and touch interaction. Choose Standard or Charging Dock edition; the latter includes a charging dock. Online conversation and app services depend on region and current software.
Everyday companionship
An expressive screen, moving ears and wheels bring everyday interactions to life.
A touch of personality
Touch Loona’s head to explore expressive reactions.
Responds to your voice
Wake Loona and try voice commands. Availability depends on language, region and firmware.
Ball play
Official play demonstration. Game props shown are not a promise of included accessories.
Play together
Explore interactive games in the app. The red cloth shown is a game prop.
Explore the app
Discover games, controls and settings. Screens may vary by app version.
Visual programming
Combine visual commands to explore interactive programming.
Senses the surroundings
3D ToF and visual sensing help Loona perceive the environment. Technical illustration.
Charging Dock Edition
The Charging Dock Edition includes the dock. Standard uses USB-C charging and does not include it.
